Privacy Policy

Personal information

We are committed to protecting your privacy. When you complete our contact form or subscribe to our email list, we will use the contact and project information you provide in order to respond to your inquiry, communicate with you about services we are providing to you, offer you additional services, and to send occasional marketing or informational emails. All contact information, as well as the information about the services you inquire about or we provide to you, will remain confidential. We will not share, sell, or disclose your personal information to any third parties unless required to in order to comply with applicable laws and regulations; respond to a subpoena, search warrant, or other lawful request for information we receive; or to otherwise protect our rights. You have the right to access the personal information we retain about you and to ask that your personal information be corrected, updated, or deleted. To do so, please contact us at faenwyl@faenwyl.com. If you are a European resident, please note that we are collecting and retaining your voluntarily provided information in order to pursue our legitimate business interests as noted above. Please also note that your information will be transferred outside of Europe, including to the United States.

Device information

When you visit our site, our web server automatically collects certain information about your device, such as your web browser, operating system, IP address/domain name combination, time zone, and any referring websites. Additionally, as you browse the site, we collect information about the web pages or services that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

To do this, we may use:

  • Cookies: These are small data files that are placed on your device or computer and often include an anonymous unique identifier; they allow us, among other things, to distinguish between visitors and analyze usage of our website. Each web browser has settings that allow you to limit or refuse cookies; please consult your browser’s Help or Support menu for information specific to your browser.

  • Log Files: Log files track actions occurring on the site and collect data including your IP address, browser type, operating system, Internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the site, such as which pages you visit and the links you click. This device information allows us to understand usage of our site by generating analytics about how visitors browse and interact with the site; to improve and optimize our site; and to screen for potential risk and fraud. We also use Google Analytics to help us understand how our customers use the Site. (For information about how Google uses your personal information here, visit https://www.google.com/intl/en/policies/privacy/; to opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Changes

We may update this privacy policy as needed in order to note changes to our practices or for other operational, legal or regulatory reasons.